Connecting at Sea: Internet and Phone Use Onboard Your Cruise

Connecting at Sea: Internet and Phone Use Onboard Your Cruise

Staying in contact with fellow passengers at sea and pals and own family on land is less complicated than ever. Most ships now have branded apps that allow cruisers to speak with each other on board and superfast excessive-bandwidth Wi-Fi that makes speaking at sea much easier than it used to be.

Internet speeds can range significantly by way of line and ship, depending on the area, available bandwidth and different elements. Most cruise traces do not offer speeds that can aid streaming services like Netflix or Spotify. However, a few cruise strains are converting the at-sea connectivity game with fairly lower priced excessive-pace services that assist video and song streaming.

Internet expenses also range by using cruise line. You can be charged by the minute or with the aid of bandwidth, pay for each day or voyage-long applications, or choose from tiered usage applications priced based totally at the styles of websites and online services (sending emails, streaming shows) passengers use.

Cellular quotes at sea range by using wi-fi corporation but usually reflect worldwide roaming fees, which can be breathtakingly pricy. When the delivery reaches port, pricing will transfer to the USA-particular roaming charge — additionally not reasonably-priced until you have signed up for an international calling plan.

Below is a rundown of what the essential cruise traces offer for internet and mobile provider.


Internet and Wi-Fi: Azamara ships have onboard computer facilities, referred to as In Touch, with 24-hour get entry to, and passengers can get online through workstations. Wireless access on smartphones and laptops is available in the course of the delivery.

Fees: Passengers can select from 3 internet applications: $19.Ninety-five (or 33 cents in step with minute) for 60 minutes, $29.95 (or 2 cents in line with minute) for the One-Day Pass (single 24-hour length) and $19.95 in step with day for the Full Voyage Unlimited option. Note that the simplest one device may be used at a time, and the gadget does no longer assists Skype or other excessive-bandwidth applications.

Cell phones: Service is available via AT&T and Wireless Maritime Services for passengers with GPRS records providers. Calling/texting packages are to be had, however roaming expenses apply.

Carnival Cruise Line

Internet and Wi-Fi: Thanks to a “smart hybrid” community known as WiFi@Sea, Carnival offers fast shipwide Wi-Fi, in addition to the internet get admission to at onboard cafes and kiosks, on all vessels.

Fees: All ships provide 3 cruise long net packages: The “social” plan is $8 in keeping with day for limitless get entry to social media networks however now not electronic mail or net browsing. The $12 in line with day (or $sixteen for twenty-four hours) “fee” plan adds get admission to email and the internet but restricts bandwidth-extensive sports like streaming films and music or VoIP (Voice over IP) offerings (Skype and FaceTime).

For heavy internet customers, a $17-a-day (or $25 for 24 hours) “premium” plan gives access to a faster net pace and Skype. All plans exclude video and track streaming, although Carnival Vista and Carnival Horizon are Netflix-enabled so that you can use the app to watch indicates. Passengers will pay the day by day rate or purchase a voyage-lengthy package deal. The charges indexed right here are for programs bought onboard the deliver. Get 15 percent off on any package deal bought pre-cruise on pick ships.

Cell telephones: Carnival passengers can use their telephones fleetwide to make calls, textual content and surf the internet the use of facts or Wi-Fi; roaming fees from mobile cellphone providers apply.

Additionally, the line offers an app — Carnival HUB — that is free to download and use on board (even without a Wi-Fi bundle). The app offers easy to get right of entry to statistics consisting of deck plans, deliver schedules, eating information and Sail & Sign shipboard account balances. For $five consistent with sailing, passengers a while thirteen and older can get right of entry to the app’s chat feature.

Celebrity Cruises

Internet and Wi-Fi: Xcelerate, Celebrity’s high-speed internet, permits for faster net browsing, less time spent watching for pages to load and video-streaming skills with easier get entry to Netflix, YouTube, FaceTime and Skype. The net carrier is available fleetwide, except Galapagos-based expedition ships. The Celebrity iLounge, the primary Authorized Apple Specialist at Sea, is also available for cruisers 24 hours daily. Here you may go browsing to the internet (for a fee), take training, get help with your Apple gadgets or even purchase new Apple products.

Fees: Celebrity gives two net programs: Surf and Stream. The Surf plan connects passengers to electronic mail and messaging apps. The Stream package deal presents passengers with full access to the internet, such as Netflix and video calling apps. The price of those programs depends on the length of the cruise however starts at $sixteen per day for the Surf plan and $35 in step with day for the Stream bundle.

Cell phones: Passengers on all Celebrity ships can use their GSM or CDMA phones onboard. Roaming prices will follow. Celebrity also gives an in-stateroom telephone, wherein you can make calls from the delivery to shore for $7.Ninety-five in keeping with minute, to be had 24 hours each day; calls can be charged for your SeaPass account. Your pals and circle of relatives on land also can contact you, for the identical rate (long distance fees observe for calls from outdoor the U.S.); calls are chargeable to Mastercard or Visa.

In addition, AT&T customers can avail of discounted packages (to be had on all ships, besides Xpedition): a name-only choice for $30/month (50 minutes), name-and-message choice for $60/month (50-minute call and 100 messages) and $one hundred twenty/month for call, message and information (50-minute call, one hundred messages and one hundred MB of information).

Crystal Cruises

Internet and Wi-Fi: Crystal passengers can surf the internet at Crystal’s Computer University@Sea; every ship is ready with at least 25 laptop workstations. Wireless get entry to is available in the course of the ship. Laptops can be rented onboard, and Technology Concierges are on hand to help answer questions on gadgets and connectivity. High-bandwidth applications, like Skype, iChat, FaceTime and other similar offerings, aren’t supported on Crystal ships.

Fees: All passengers acquire unfastened unlimited Wi-Fi.

Cell phones: Access is available for telephones and different cellular gadgets (furnished via Wireless Maritime Services on Crystal Serenity and Crystal Symphony). Devices have to be activated for international calling. Roaming charges apply and are set via your phone carrier company. You can make direct-dial satellite phone calls from your stateroom for $2.50 (2.50 euros) per minute, charged to your shipboard account.

Cunard Line

Internet and Wi-Fi: All ships provide computer stations in libraries or ConneXions internet cafes, and all net stations are open 24 hours a day. Satellite Wi-Fi onboard works on all devices and is to be had for the duration of the ship however may be slower than what you’d count on at home.

Fees: Cunard has a three-tiered Standard Plan relying at the variety of minutes you operate the net: one hundred twenty mins (+15 mins embark bonus for $forty seven.Ninety five or 40 cents in line with minute), 240 minutes (+25 mins embark bonus for $89.Ninety five or 38 cents in keeping with minute) and 480 minutes (+50 minutes embark bonus for $167.95 or 35 cents per minute). These packages can handiest be bought onboard.

Passengers can forgo a package deal and just pay 75 cents in keeping with minute. The Internet can be used on a private device or one furnished inside the net cafe.

Cell telephones: GSM roaming carrier is to be had across the fleet.

Disney Cruise Line

Internet and Wi-Fi: Satellite internet connectivity is to be had at some stage in all Disney ships. Wireless high-pace net is to be had for purchase for passengers bringing their very own laptops or other electronic devices. Disney additionally has laptops to be had for passengers who do not have non-public gadgets, although they’d still want to buy a web package.

Fees: Connect@Sea gives net packages that are primarily based on the number of megabytes used. One bundle may be shared on more than one device. Passengers can pick out to pay as they go ($0.25 in keeping with MB) or choose from one in every of following 3 applications: The small package deal includes a hundred MB for $19 ($0.19 according to MB) and is good for infrequent use, like checking e-mail; the medium bundle gives 300 MB for $39 ($0.13 per MB) and is geared in the direction of mild users, like individuals who want to upload pics to social media; and the large package deal covers most internet wishes, imparting 1,000 MB for $89 ($zero.09 in keeping with MB).

Cell telephones: Cell cellphone usage is to be had on all ships. If your carrier supports GPRS information provider, you could use well-suited Cellular at Sea to check email and surf the internet in your cellphone, for a rate. When the delivery is in port, the carrier is off and passengers can connect with neighborhood roaming networks. Passengers also can use the Disney Cruise Line Navigator app on their smartphones, so as to allow them get admission to to daily itineraries, activities, dining menus and the ability to talk with other passengers via the Guest Wi-Fi community even as onboard. There isn’t any rate to apply the app.

Each stateroom also comes with two Wave Phones, which you could use to textual content and call fellow cruisers onboard and on Castaway Cay, Disney’s non-public island. The Wave Phones can name any shipboard phone, stateroom smartphone or other Wave Phone. Additional Wave Phones can be borrowed for a rate.

Holland America Line

Internet and Wi-Fi: All Holland America ships have net cafes. The line’s Explorations Cafe, powered via The New York Times, is a relaxed, espresso house-style location where passengers can either use the computer systems furnished or a wi-fi net device. High-velocity terminals are scattered across the library and handily adjacent to a espresso bar. Satellite-powered wi-fi get entry to is to be had fleetwide in most public regions and all cabins.

Fees: Holland America has three wireless internet programs to provide. The Social plan prices $14.Ninety-nine consistent with day and lets in you to connect with Facebook, WhatsApp and other popular social websites and packages. The $24.Ninety-nine/day Surf plan allows get entry to email, news, sports and more. The Premium plan, for $29.99 in line with day, additionally supports audio/video calls and streaming on top of electronic mail, web sites and apps. You can keep by using buying a seven-day package deal: The Social Plan is $69.Ninety-nine, Surf Plan is $ ninety-nine and Premium Plan is $139.99.

Cell phones: All ships inside the Holland America fleet are cell cellphone pleasant, and way to a settlement with Wireless Maritime Services, passengers could make and get hold of calls, ship and acquire text messages, and access emails and surf the web with their phones. Phones ought to be activated for global calling with the passenger’s domestic issuer, but no unique codes or software are wanted. Roaming expenses apply.

Holland America additionally has an app known as Navigator that works on most personal gadgets, which include telephones, tablets and laptops. HAL passengers can use Navigator to plot their day by day activities, book tours and dining reservations, view their shipboard account data, chat with other passengers and greater. The loose app calls for no connection to work.

MSC Cruises

Internet and Wi-Fi: Internet provider is to be had at computer systems in internet cafes on choose MSC ships. Wi-Fi is available in all cabins and not unusual areas.

Fees: MSC offers five tiers of connectivity on both an in step with-day or in step with-cruise foundation. The Standard plan ($ ninety-nine .Ninety according to cruise for three GB) presents get right of entry to to email, websites, all social networks and chat apps for up to 2 devices. If you simply want to connect on one device and do not need to fear about information usage, there’s the Unlimited Internet Cruise package ($199.90 according to cruise).

There’s a 24-Hour Package (limitless date for $forty four.90) if you need the internet for an afternoon or less, and a Chat & Social Apps plan ($ forty-nine .90 in line with cruise for 1.Five GB) that helps you to stay connected through social media and chat; both plans are to be had on one tool only. For households and/or heavy users, the Premium Internet Package ($159.90 according to cruise for 6 GB) is available on up to 4 devices.

Cell telephones: GSM roaming carrier is available on all ships. Charges practice.

Norwegian Cruise Line

Internet and Wi-Fi: Norwegian gives 24-hour internet cafes and shipwide wireless net access on all of its ships.

Fees: Norwegian offers passengers four net packages. The Unlimited Wi-Fi plan ($29.99 consistent with day) consists of limitless access to web sites, email (no VPN), social media and all apps. The Unlimited Premium Wi-Fi package deal ($34.Ninety nine per day) adds VPN e-mail get admission to and streaming. There’s also an Unlimited Social Media Wi-Fi option ($14.Ninety nine in keeping with day) so you can submit updates and chat on famous social media structures. You also can pay for 250 mins of net that you may use each time all through the cruise for $125.

Booking internet packages on-line earlier than your cruise presents you with a fifteen percentage bargain over shopping onboard. All applications are confined to at least one device at a time; but, Unlimited Multi-Device Plans for 2 or four devices are available for buy onboard all ships. Additionally, cruises which are 12 days and longer have a decrease, adjusted according to day price for Unlimited Internet Packages.

Cell phones: Passengers can make and acquire calls and use statistics on cell gadgets at the same time as the ship is at sea thru 4G-LTE and 3G technology. Roaming costs practice.

The free Cruise Norwegian app permits customers to tap into their onboard passenger statistics and manage their onboard account, communicate with other passengers onboard, make their own eating and excursion reservations, and consider all ship sports. (The comparable but separate app iConcierge is now not available in the NCL fleet.)

The Cruise Norwegian app is unfastened to download, but there may be a nominal one-time fee ($9.95 in line with person) to make and ship unlimited calls and messages to other passengers whilst onboard. The Cruise Norwegian app also allows deliver-to-shore and shore-to-ship calling capabilities the usage of VoIP (Voice over IP era). A inline with-minute fee applies for this carrier.

Oceania Cruises

Internet and Wi-Fi: All Oceania vessels have shipwide Wi-Fi. Passengers can join up to gain get admission to in the net middle, Oceania@Sea, or by using connecting to the network without delay from their personal gadgets. Passengers staying inside the Owner’s, Vista and Oceania suites each get hold of the delivered bonus of an iPad to apply onboard; guests in Concierge-stage rooms and Penthouse Suites can request iPads however they are confined.

Fees: All passengers throughout Oceania’s fleet have unfastened access to limitless, excessive-speed net known as Wavenet, so one can permit them to do low-bandwidth activities, along with checking electronic mail and browsing the net. Passengers can pick out to improve to Wavenet Prime, at a price of $9.99 consistent with man or woman, in step with day, for the duration of the cruise, so that it will flow films or track or video chat.

Cell phones: For passengers journeying with their smartphones, Oceania Cruises gives a Wi-Fi-enabled app referred to as Connect@Sea that permits cruisers to send and acquire calls and messages to other Connect@Sea app customers on the delivery, as well as make calls from the ship to humans on land.

It’s encouraged to download the loose app before cruising. The app is then activated on board with the purchase of a Connect@Sea plan. The plan cost (per individual), break free the Wavenet Prime charge, varies with the aid of duration of cruise and includes limitless calls and messages to onboard customers. Calls made to buddies and family on land incur in line with-minute costs.

Princess Cruises

Internet and Wi-Fi: MedallionNet net offerings is available onboard MedallionClass ships (Caribbean Princess, Regal Princess and Royal Princess). The internet connection allows passengers to textual content, put up photographs, chat and flow films and tune. The excessive-speed internet carrier is likewise available on Coral Princess and Ruby Princess and is predicted be brought to Island Princess, Crown Princess, Emerald Princess, Sky Princess and Golden Princess through the give up of 2019 and Enchanted Princess by using 2020. The rest of the fleet has wi-fi warm spots available in public areas and cabins, as well as internet cafes (available fleetwide), even though excessive-bandwidth sports like VoIP and streaming video might be restricted.

Fees: Princess Cruises’ MedallionNet begins at $nine.99 per day (24 hours of continuous use) for a package that lasts for the complete voyage. Platinum and Elite members can choose to use it with their Captain’s Circle mins or select a discount for an unlimited package deal on embarkation day.

Princess also has a brand new unlimited net software, PrincessConnect, that’s presently available on Diamond Princess, Emerald Princess, Grand Princess, Majestic Princess, Pacific Princess, Sea Princess and Sun Princess. Passengers can pick out to have unlimited access both for an afternoon (24 hours) or for the complete voyage.

PrincessConnect has three programs: Social, Surf and Platinum. The Social plan ($14.Ninety nine consistent with day) permits get admission to to the most famous social web sites and applications, consisting of Facebook, Twitter, and Instagram, in addition to WeChat and WhatsApp. (Passengers want the Social package so that it will print airline boarding passes.) The Surf plan ($24.99 in keeping with day) adds on the ability to get entry to email and browse websites. The Premium plan ($29.99 in step with day) consists of video streaming and VoIP.

Cell phones: All Princess ships are cell cellphone operational, furnished that a passenger’s mobile tool and carrier plan are like-minded with the worldwide roaming necessities of the Maritime Communications Partners. Roaming fees observe and are set with the aid of your smartphone provider issuer.

The unfastened Princess@Sea Messenger app permits cruisers to speak with different passengers at sea — no mobile or data fees required. On MedallionClass ships, the chat function is handled by using OceanCompass, which additionally acts as a private interactive navigator, guiding passengers through activities, instructions and reservations for destiny experiences.

Regent Seven Seas Cruises

Internet and Wi-Fi: Starting April 2019, Regent is “doubling internet bandwidth length” across its fleet. The bandwidth growth, which is predicted to be finished with the aid of January 2020, will provide faster and more reliable net, in addition to smoother and greater streamlined login manner to the Regent Wi-Fi community.

Computer facilities with internet get entry to are to be had on all Regent ships. Wireless access is to be had at some point of the ships, inclusive of maximum cabins, however bandwidth-heavy packages, along with Skype and FaceTime, are blocked onboard. Whether or no longer the blackout on bandwidth-hogging applications may be lifted with the debut of Regent’s net expansion in 2020 remains to be determined.

Fees: All passengers acquire loose limitless Wi-Fi, although videos are restricted to quick clips handiest. Passengers who’d want to circulation or use excessive-bandwidth apps and websites would discover a streaming plan ($9.Ninety nine in line with day) extra handy. Regent affords one login per suite that is restricted to 1 tool at a time; Gold-level and higher participants of the Seven Seas Society and Concierge Suites and better acquire up to 4 logins/gadgets in keeping with suite.

Cell phones: GSM and CDMA roaming access are available on all ships. Charges apply.

Royal Caribbean International

Internet and Wi-Fi: Royal Caribbean gives Voom excessive-pace internet fleetwide. The carrier is very rapid (the road calls it the “quickest at sea”) and can be used for streaming movies and songs through services like Netflix, Hulu and Spotify. Ships additionally have computer systems to be had for passenger use.

Fees: Two stages of Voom are available thru tiered programs. Pricing varies by ship and by using cruising, however typically talking the value for the Voom Surf alternative begins at $thirteen to $15 in step with a device, consistent with day, and includes high-velocity Wi-Fi that may be used to browse the net and check/send emails. Voom Surf and Stream is the extra luxurious tier. It starts offevolved at $18 to $20 according to device, in keeping with day, and is fast sufficient for sharing on social media, video calls and streaming films, indicates and song. Family applications that encompass discounted charges for multiple devices are to be had.

Cell telephones: Mobile phone provider is supplied by way of AT&T/Cellular at Sea. Check with your home company before sailing approximately compatibility and global roaming costs.

Seabourn Cruise Line

Internet and Wi-Fi: All Seabourn ships are wired for satellite Wi-Fi get right of entry to in all suites and maximum public regions, as well as thru terminals positioned in Seabourn Square.

Fees: Seabourn prices 40 cents per minute for internet utilization. Additionally, the cruise line offers a few utilization programs, which may be purchased onboard or earlier. Packages value $19.95 for 2 hours, $29.Ninety five for 3 hours, $39.95 for 4 hours, $239.Ninety five for seven days with limitless use and $399.Ninety five for unlimited access for the duration of a longer cruise. Only one device at a time is supported.

Cell telephones: Seabourn gives a cell phone community that lets in passengers to ship and get hold of calls on their very own well matched cellular phones at the same time as the delivery is at sea. Your issuer’s roaming charges will observe.

Silversea Cruises

Internet and Wi-Fi: Passengers can use their own laptops to access the net and private electronic mail of their cabins or at Wi-Fi hot spots at some stage in the delivery. Computers, email and internet access also are available onboard via net cafes on all ships.

Fees: Silversea affords all its passengers with limitless complimentary internet. Passengers of Silversea’s ocean fleet booked in Vista, Terrace and Veranda suites acquire unlimited “popular” net get right of entry to. This connection is slower than Premium Internet access that is provided to visitors booked in Medallion, Silver, Royal, Grand and Owner’s Suites.

On the expedition side, Silver Cloud and Silver Explorer provide Premium Internet to passengers booked in Medallion or higher suites while Standard Internet is given to all passengers aboard Silver Galapagos and Silver Discoverer.

Cell telephones: When onboard, passengers could make and receive smartphone calls, textual content messages and other facts offerings on their very own cell telephone or virtual device. Roaming costs observe.

Viking Ocean Cruises

Internet and Wi-Fi: All Viking Ocean ships have Wi-Fi onboard. Passengers can use their own device or a pc at the Guest Business Office on Deck 1. All staterooms have cell carriers and direct-dial satellite cellphones.

Fees: Internet aboard all Viking Ocean ships is loose, but the line imposes heavy-bandwidth limitations for massive uploads/downloads and live streaming.

Cell phones: Cell phones can also get admission to the Wi-Fi at no extra fee. Direct-dial satellite tv for pc phone calls brings a $2-in keeping with-minute charge.

Windstar Cruises

Internet and Wi-Fi: Wireless net is to be had in maximum public regions and cabins on all Windstar ships, and passengers can get right of entry to computers and lease laptops onboard.

Fees: Windstar gives two programs: the Email Plan ($60) and the Surfing Plan ($one hundred twenty). The Email plan gives passengers with 200 MB of records to use throughout the cruise; it’s encouraged for individuals who do very little surfing, only checking electronic mail periodically. Estimated mins for the Email Plan range from 15 to 60.

The Surfing Plan offers 500 MB of information, ideal for additional browsing and small record transfers (together with posting snapshots to a social media site). Estimated minutes variety from 90 to 360 (about 5 hours) for this plan. Passengers should buy unlimited usage packages as well; these range from $250 for seven days to $525 for 15 days.

Cell phones: Mobile telephone provider is available fleetwide, both at sea and in port. At sea, the onboard international roaming network supports GSM and CDMA era.

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